Sales policy

HIGH QUALITY KITCHEN EQUIPMENT FROM EUROPE

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Sales policy

POLICIES AND REGULATIONS WHEN PURCHASING
 
I. CAPRI TRADE COMPANY LTD
 
 CAPRI TRADE COMPANY LTD is one of the leading companies in the kitchen equipment business. Through many years of business and development, we have always been your companion. With the trust of Capri brand of customers, we always try to improve the quality and skills to serve customers. 
 
II. Regulations on the purchase
Customers order the company in two main ways:​
  • Direct: Customers can reach the company's transaction address at:
+ Showroom: No.262A, St.217 (Monireth), Sangkat Tumob Tuek, Khan Chamkamorn, Phnom Penh, Cambodia
  • Through telephone: Customers can refer to: images, functions, colors, ... of the product through website www.caprikitchen.net. You can then contact the company via hotlines: (+855) 89.78.39.39

III. Sales commitment 

  • CAPRI TRADE COMPANY LTD is committed to purchase as follows: ​​- Commit to import, and distribute complete, genuine, new 100% - Lifetime warranty for the product, full replacement parts. - Transportation - Installation - Careful operation instructions. - Look at customer centric - Serve all your abilities. - Fastest, most thoughtful, quick sales consultant. - Provide equipment nationwide.
  • Sales policy: - Shipping: Shipping and installation according to the company policy. - Warranty: Warranty 24 months under the policy with all products purchased in Capri. - Return: Return the defective product from the manufacturer within 3 days of installation and use. - Technical support: The technical team will support fast, timely, enthusiastic 24/7 for customers.
IV. Information storage time:
  • Preserving and storing information of transaction data of customers within 06 months from the transaction date.
  • Keep the documents related to customer complaints within 6 months from the date the results of the review are accepted by the customer.

V. Regulations on information security:

  • CAPRI TRADE COMPANY LTD do not disclose to third parties about the personal information of customers when buying products on website: www.capri.vn (except in certain cases when required by law enforcement)
  • Keep records relating to customer complaints within 6 months from the date the results of the inspection are accepted by the customer.

For more information please contact us:  

CAPRI TRADE COMPANY LTD

Address: No.262A, St.217 (Monireth), Sangkat Tumob Tuek, Khan Chamkamorn, Phnom Penh, Cambodia

Phone: (+855) 89.78.39.39

Email:  info@capri.vn

Website: www.caprikitchen.net

 

 

KHAU THI IMPORT EXPORT TRADING CORPORATION

Director: Nguon Sreymom

Headquarter: No.20A St 105, Chamkar Ovloek Village (KC Market), KhanPouSen Chhey, Phnom Penh, Cambodia

Phone: (+855) 89.78.39.39

Website: caprikitchen.net – Email:  info@capri.vn

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